I've a request reference selection 14716375252 from a vacation taken past Nov. I would like to know the companies response.
American Airlines has the worst customer service of all airlines I've Utilized in my sixty three several years. My wife’s anniversary earrings had been stolen outside of her suitcase on June 20, 2013 and Shopper service has REFUSED to contact us back just after reporting the thief the working day it transpired.
I understand that it could be some time right before USAIR and American software program is going to be synched. But, there is no reason for your brokers to get so disconnected.
American Airlines,I'm so disappointed !!! I had such a challenging time with my disabled youngster!! You misplaced my stroller seat belt, i needed to walk the many way over the airport holding my four years aged daughter…and just after standing a single hour in the baggage claim they explained to me to connect with your purchaser service ,guess what? They could’nt do something!! it proceeds? unbelievable!!!
I tried contacting AA for restitution and acquired a “sort letter†apologizing for my encounter.
– Totally adjust your administration structure with people who ‘basically treatment’ regarding your Principal goal.
on oct,21 I had been returning residence from dallas tx to Greensboro n.c. on fligt aa3071 even though on my assigned seat a cockaroach was in the entrance seat in front of me the individual sitting beside me observed it to we called the fligt atendent and wouldn't arrive untell many calls for her notice the brot a person to come Test an just claimed its ok and left we had to ride all the way house asking yourself wherever that cockaroach was and have been did it go it was an exceptionally discusting journey but needed to consider it back household .
I not long ago had a flight cancelled by American Airways and stood in a line for forty five minutes to have rebooked on One more flight. I had been shocked to find out that the gate brokers didn't have a view into your obtainable USAIR flights.
I have also penned about my baggage getting scraped up and destroyed…. I experience as If I'm owing some compensation, in addition to a refund of $50 for my vacation…. I'm a patient Woman, but I do hope another person contacts me before long about this….
On January 25th I contacted American Airlines, as I checked out our reservations and discovered that my Daughter experienced us traveling all day, So I called to up grade our tickets to first class as I did not desire to journey all day in mentor. I use lay endeavor to travel first class as I am guaranteed you may evaluate but I'm seeking to conserve my Miles as we are preparing a big relatives/graduation excursion to Hawaii.
Ticket #2836 Dallas, Tx to Lawton, Okay March twentieth did NOT link from Raleigh, NC flight 168….was around booked and flight did not make it to Dallas for connecting flight. They stated they did not Possess a resort for me in Dallas, I was stuck at airport til morning of three/21/sixteen…this brought about me to pass up on a daily basis of labor & click here for more info it absolutely was the most miserable night time of my daily life…they gave me a meals vocher for $12 for evening meal which I'd to add revenue way too, to eat!
all to typically, administration is contacted when issues go Erroneous…this is simply not a type of letters…..i am getting in contact with american Airways shopper service because of a beautiful flight attendant named MARITA LORDI (FA #nine
I are on the cell phone for three hrs attempting to take care of a difficulty where my bag was break up open up and my belongings lacking.
I set in the ask for final September to employ my ticket at a afterwards day. I sad to say experienced emergency gall bladder surgical procedures two days prior to my flight. I named quickly to Permit the American Airlines know and was advised that they'd be no reimbursement, which was wonderful, I just need to utilize the ticket at a afterwards date. I place my request in and I have even now not read something with the Airways.